• No refunds for any purchase of any event under any circumstances (including injury or sickness).

• No transfers will be made/processed at an event site. No exceptions! 
• The Athlete who made payment to Buttar.com is the only person who can request a transfer or use one.
• Transfer policy is applicable only to a request for the same type of competition. For example a transfer request for a triathlon can not be applied to a 5K run, etc.
• Transfer Fees cannot be separated. For example a 3 person team who losses a team member cannot request to move that portion of the fee to a different event.
• Transfers will be processed only after the following criteria have been met: 
  • The transfer request must be made in writing (email or mail).
  • The transfer request must be received two(2) weeks prior to the event in which the participant cannot attend.
  • The transfer request must include the transfer payment fee of $25 (credit card). Transfer fees will not be accepted on site.
  • The transfer request must include the following information:
    • First and Last Name
    • Phone number 
    • Billing address 
    • Event requesting transfer from: 
    • Event requesting transfer to: 
    • Transfer fee of $25 
    • Email address for confirmation
• Click to start the process.

Click to start the process. 

• All Butar.com events are timed and scored using the AMB i.t. Activ Timing System. Each athlete will be issued an AMB i.t. Transponder & Ankle Band that will need to be worn throughout the race in order to be timed and scored correctly. You will be RESPONSIBLE for your Transponder/Ankle Band. In order to race, you must read the following document, then agree, as proof of your understanding of the timing process and equipment responsibility. 
• At registration, you will be given your assigned bib number and corresponding AMB i.t. Transponder number. You will proceed to Transponder alley where you will receive the Transponder/Ankle Band or have it attached to your bike. Both of these items are to be worn throughout the entire race. If you register for the race but decide not to participate, please return the Transponder/Ankle Band to a Race Official. 
• The Transponder comes attached to the Ankle Band or to a bike holder. DO NOT REMOVE THE TRANSPONDER FROM THE BAND or holder! The Ankle Band MUST be worn around your ankle for the entire race. All Transponders MUST be returned to Buttar.com once you cross the finish line. Relay Teams will swap the band in transition to insure correct scoring.
• Athletes who do not return their assigned Transponder/Ankle Band will be required to pay a $150 replacement fee.

For your convenience we offer athletes multiple ways to register and pay for their race entries.

• Online registration at Active.com.  This is our preferred method due to the reporting functions, ability to import data to the timing system and no manual data entry as well as the ability for athletes to pay by credit card.  Active.com charges a minimum of $3.00 per transaction.
• Mail in registration.  Athletes hand write their information by hand and pay by check.  Due to the fact that we must then 'decipher hand writing' and wait for a check to clear we do not prefer this method. 
• Fax.  Athletes hand write their information by hand, pay by credit card and fax the entry.  Due to the fact that we must 'decipher hand writing' and most fax transmission is very low quality we do not prefer this method.  There is a 3% convenience fee for this method.

We have experienced a variety of natural disasters since Hurricane Charlie on August 14, 2004.  According to the National Weather Service we are in a period of increased hurricane activity for some time to come.  This is difficult on everyone but especially athletes in the late summer and fall participating in events in Florida.  Our athletes enter events to have fun with their friends and family - not to get prepared for an event that can't happen.  However, the courses are set up and all the costs to put on the event, which are substantial, had already been spent.

If an Act of God/terrorism/Community Disaster occurs, what actions are taken?

• We will make decisions based on athlete safety
• Races will be altered as seen fit and with cooperation of local authorities
• Athletes in that race will have first right to sign up for that event the next year.
• Buttar.com cannot accept the risk of a disaster for everyone. We ask each athlete to accept the risk of his or her entry fee. Starting April 1, 2006 here will be NO REFUNDS or free entries to other future races in the event of a natural disaster cancellation. 
• Why this policy?  The money you paid in entry fees is spent developing that specific race at that particular venue.  We don't save any money if the course isn't utilized, nor are we refunded any money. Supplies have been ordered and paid for as well as most of the services needed for that race (race supplies or services associated with that race, regardless of the outcome, permits, rangers and staffing.)

We guarantee a t-shirt for athletes who register by midnight on Sunday before the event.  We also order an additional quantity of t-shirts and these are available on a first come first serve basis.  We will no longer be ordering t-shirts after the event is over. 

When an athlete registers for a Buttar.com event, their email will be included in the monthly newsletter. This is to keep our athletes informed of upcoming events. The only other use will be for a birthday e-card sent every year. If any athlete for any reason would like to be removed from the mailing list, they can either click unsubscribe, or email support@buttar.com and request removal.